Collection Note - Info Tab (Default)
The default view of the Info tab contains all of the control information for the Collection Note in the upper pane, including General group, Contact Details, and Collection Details. The lower pane contains the associated Actions for this collection note.
General
In the General area, enter the control information about the collection note. Existing collection notes will display the previously entered information or a new note may be added as described below.
| Field | Description | |
|---|---|---|
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Company | Enter or select the company that owns the collection note. This selection cannot be changed once the document has been in a final state. |
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Account | Enter or select the account that represents this accounts receivable subsidiary. |
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Organization | Enter or select the accounts receivable summary organization. |
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Receivable Summary | Enter or select the Bill for which the collection note is being created. |
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Bill Number | Enter or select the document number for which the collection note is being created |
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Bill Client | Enter or select the client associated with the Bill for which the collection note is being created. |
| Enter or select the project associated with the Bill for which the collection note is being created. | ||
| Bill Date | Enter or select the date associated with the Bill for which the collection note is being created. | |
| Due Date | Enter or select the future date on which follow-up on the collection note should be performed. | |
| Collection Group | Enter or select collection group to be assigned to the collection note. The staff in these groups can add notes, actions and take other collections steps in the Collections Process. | |
| Status | Select the status of the document. | |
| Contact Details |
Enter the key information to allow contact with the appropriate personnel at the client site.
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| Collection Details |
Enter the key information to record collection values and next steps for the collection activity.
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Actions
Additional actions can be added directly on the document in the Actions grid. Actions will update the Comment History and can be reviewed in from the Comment History tab noting that edits cannot be made to comments and / or Actions once they have been submitted.
| Field | Description | |
|---|---|---|
|
Flag | Displays when changes have been made |
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Employee | Displays the name of the person who took the action (the current user). |
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Action Date | Enter or select the date of the action of the current collection activity. |
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Action | Enter or select the action of the current collection activity. |
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Comment | Enter appropriate descriptive text covering the scope of the discussion with the person contacted. |
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Contact | Enter or select the name of the person who was contacted for the selected action |
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Follow-up Date | Enter or select the date of next follow up in the collection activity. |
| Stage | Enter or select the stage of the current collection activity. | |